Pompeii's Plumbing & Heating
  • 18-Oct-2017 to 18-Nov-2017 (PST)
  • Call Center
  • Avon, OH, USA
  • Experience
  • Hourly
  • Full Time

Vacation, 401K, Paid Holiday, health benefits, etc


Pompeii's Plumbing, Heating and Duct Pro Co. has current position available within our Call Center. This is a full time position available to complete our Call Center Team. While trade experience is very helpful, it is not necesscary to the right candidate with the desire to provide a high standard of customer service.

 Qualifications are:

     * Excellent communication skills both verbal and written

     * Excellent computer skills (Microsoft and Excel)

     * Strong customer service skills

     * Ability to follow scrpits 

     * Previous call center or customer service experience

     * Proven ability to provide customer service

     * Excellent telephone voice in terms of tone, clarity, pronunciation and proper use of grammar

     * Ability to work in high volumne, high pressure and deadline-oriented envoirnment

     * Ability to complete daily logs, reports and department data

     * Ability to manage and schedule service appointments with customers

     * Strong commitment to work ethic and customer service

 

Pompeii's Plumbing & Heating
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